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FAQ
Frequently Asked Questions
FAQs

About Our Packaging Solutions

    Q What does BioPack specialize in?

    A BioPack provides sustainable flexible packaging solutions, including compostable, recyclable, and biodegradable bags, pouches, films, and accessoriesideal for coffee, food, and organic brands.
  • Where is BioPack based? Do you ship internationally?

    BioPack is headquartered in China and serves clients worldwide. We offer global shipping with efficient lead times to North America, Europe, Australia, and beyond.
  • Do you work with international clients?

    Yes. We serve global clients across North America, Europe, Australia, and Asia. We offer worldwide shipping and flexible export documentation support.
  • What industries do you serve?

    We serve coffee roasters, tea brands, organic food companies, snack manufacturers, pet food brands, and environmentally conscious startups.

Sustainability & Materials

    Q Do compostable bags leave microplastics?

    A No. Certified compostable materials break down into non-toxic biomass, water, and CO, leaving no microplastics behind.
  • Do you offer high-barrier sustainable films?

    Yes. We offer high-barrier compostable and recyclable films that provide protection against oxygen, moisture, and UV to preserve product freshness.
  • Are your materials certified?

    Yes. Our materials are certified to meet global standards such as:
     
    · EN 13432 (Europe compostability)
    · ASTM D6400 (USA compostability)
    · OK Compost / TÜV Austria
    · FDA / EU food safety regulations
    · AS 5810 (AU – home composting)

  • What’s the difference between compostable and recyclable packaging?

    Compostable packaging breaks down in composting environments into natural elements. Recyclable packaging, like mono-material PE or PP films, can be processed through recycling systems and repurposed into new materials.
  • What materials do you use for sustainable packaging?

    We offer:
     
    1. Compostable materials (PLA, PBAT, kraft paper)
    2. Recyclable mono-materials (LDPE, PE, PP)
    3. Biodegradable options for certain product types

Customization & Printing

    Q Do you use compostable or water-based inks?

    A Yes. We support compostable ink options and water-based inks for sustainable printing.
  • Do you provide dimes for artwork placement?

    Yes. Once the size and features are confirmed, we will send you a dieline file to design your artwork.
  • What's the minimum order quantity (MOQ)?

    Our MOQs vary depending on product type and printing method. Typically, digital printing starts from 1,000 pcs, and gravure printing starts from 10,000 pcs.
  • What printing methods do you offer?

    · Digital Printing for low MOQ, fast turnaround, and variable designs
    · Gravure Printing for high-volume orders with consistent quality and metallic effects

  • Can I customize the shape, size, and features of my packaging?

    Yes. We provide fully customizable solutions, including:
     
    · Size, shape, and gusset type
    · Resealable zippers, valves, tin ties, windows, hang holes, and more

Certifications & Compliance

    Q Do you provide material and product certifications?

    A Yes. We can provide:
     
    · Compostability certificates (EN13432, ASTM D6400, OK Compost)
    · Food contact reports (FDA, EU 10/2011)
    · Recyclability tests
    · SGS or TÜV reports (on request)
    · Australasian Bioplastics association (AS 5810) 

  • Are your bags compliant with EU/US food safety laws?

    Yes. All of our food packaging solutions comply with EU regulations (EC No. 1935/2004, 10/2011) and FDA CFR 21.

Product Details & Performance

Samples, Lead Times & Shipping

    Q Can I order samples?

    A Yes! We offer free stock samples and printed sample kits. Custom samples can be produced for an additional fee.
  • What are your lead times?

    · Stock bags: 710 working days
    · Digital printed: 1520 working days
    · Gravure printed: 2530 working days (after artwork approval)

  • Where do you ship from?

    We ship from China via air freight, sea freight, or courier (DHL/UPS/FedEx). We work with international clients on FOB, CIF, or DDP terms.
  • Can you assist with import documentation?

    Yes. We provide all necessary paperwork, including commercial invoices, packing lists, certificates of origin, and product compliance declarations.

Environmental Claims & Branding

Still Have Questions?

Our team is here to help. Contact us at sales@biopacktech.com or use our Contact Form. We’re happy to guide you through materials, design, and the transition to sustainable packaging.

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  +86 15015013003
 +86 750 8990560
  sales@biopacktech.com
 Jiangmen, Guangdong, 529000, China
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